A Writer
Protests
From:
Amazon.com Customer Service
Thank you for
writing to Amazon.com with your comments.
I have read
through the recent reviews for your books and removed
or edited those which were not within our guidelines.
These changes should be visible on our web site within
the next 3-5 business days.
If you should
find further reviews which you feel may be in violation
of our guidelines, please don't hesitate to contact us
again. One of our representatives will be happy to evaluate
the review and take whatever action is necessary.
While I understand
your concern regarding some of the reviews that have been
removed, my colleague was correct in stating that we cannot
discuss their removal with anyone other than the customers
who submitted the reviews.
If any reviewers
have been in contact with you regarding their reviews,
I would urge you to have them contact us directly. We
would be happy to locate their reviews and offer whatever
assistance we can.
Thanks for
your understanding in this matter.
Please let
us know if this e-mail resolved your question.
Best regards,
Tammy Naslund
Amazon.com Customer Service
http://www.amazon.com

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Original material by John Rechy appears
frequently on these pages.
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